Minds Eye
Simulation Lab
Client workspace
Minds Eye Consultant
Matthew Mondzelewski
Consultant · Prototype workspace
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/ Create Program
NEW VALIDATION PROGRAM
What are you trying to validate?
Start with the initiative, not the test method. Each program type uses the same Program → Validation Round → Scenario architecture.
1 · Program Type
2 · Objective
3 · Hypothesis
4 · Target
5 · Validation Question
SELECT A PROGRAM TYPE
Human + AI Workflow
Validate how employees and AI work together inside a workflow.
Customer Interaction
Validate consequential customer conversations and service experiences.
Workflow & Operating Model
Validate redesigned processes, handoffs, decision paths, and operating models.
Policy & Decision
Validate policies and decision rules under realistic conditions.
Role & Readiness
Validate readiness inside a changed role or future-state environment.
Custom Program
Cross multiple categories while selecting one primary validation objective.
OPTIONAL STARTING TEMPLATES
Templates help you move faster. They never alter the program architecture.
HUMAN + AI WORKFLOW
AI Copilot Validation
CUSTOMER INTERACTION
Customer Escalation Experience
WORKFLOW & OPERATING MODEL
Future-State Process
POLICY & DECISION
Exception Handling
ROLE & READINESS
AI-Enabled Role
What you’ll define next
2 · Objective
Name, business objective, opportunity, and owner.
3 · Hypothesis
Future-state hypothesis plus customer and business outcomes.
4 · Validation Target
Roles, workflows, policies, AI components, and customer interactions.
5 · Validation Question
Evidence needed, success criteria, risks, and key unknowns.